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Online Store Features |
Retail |
Wholesale |
Fully integrated to your accounting software. Live links to your debtors, inventory & pricing. No manual processes. Choose to display or hide your customer's contract price, volume discounts, stock levels (numbers or indicators). Inventory and customers are centrally managed in your accounting system, so you only manage one system.
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Instant order submission into accounting software. No delays or double data entry. The Online Store automatically links the online sale to the right debtor, flags any products for back-order and prints out a picking slip at your nominated printer. Your website reflects your actual warehouse stock position, 24/7. |
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Professional website interface design reflecting the style, vision and marketing image of your business. The design is fully tailored in both structure and graphics to suit your online vision and requirements.
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**Search engine optimisation: We monitor search engine rules and behaviours so we can work within them to optimise your website for the top search engines. This increases your search engine rankings enabling you to be found by more online searches. |
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Get Started brochure is a professionally designed brochure by eSITECONNECT to assist you in the communication, education and promotion of your online system to your customers. User names and passwords are auto-generated by the Online Store when we first load up your debtors.
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Comprehensive online help centre provides your customers with step by step tutorials for most features. This will help your customers get comfortable ordering online and reduce support calls. | | |
Fully hosted and supported: All Online Stores are hosted within eSITECONNECT's secure data centre. They are supported via our 24/7 helpdesk technicians according to your Service Level Agreement.
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Individual Training Provided to introduce staff to the Online Store. We walk through system features for both customers and administrators. Staff will learn how to promote and support your online store. System administrators learn the necessary skills to properly manage their Store. |
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Tailor Ordering to your customers
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Retail |
Wholesale |
Customer registration facility enables new customers to register on your website. You can select to have users auto-register and be sent an email with password and login or an email can be sent for you to set up an account and allocate pricing before they login.
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Complex debtor relationships are respected when customers are logged in. They will see their specific pricing, freight rules, minimum order quantities and payment methods (all set in accounting system) | | |
Multiple user accounts per customer. Each customer can have many users, each with their own username, password, favourites and shopping lists, bookmarks and online ordering history.
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**User Permissions and Roles Module allows you to allocate particular products to specific online users. When a user logs in, they will only see products allocated to them at the pricing level allocated to them. Different users can have access to different inventory items. Handle user roles and permissions easily in the admin centre. |
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**Contract Pricing Module enables the web administrator to create pricing contract overrides for specific customers. You can select which items are included in the contract, give the contract a start and end date and all contract pricing for that customer will appear in a different colour on the online store.
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Handling Inventory | Retail | Wholesale |
Speedy full text searching on all inventory fields. Search results are based on closest matching result.
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Advanced Search capabilities allowing users to search by description, code, both or set up your own search parameters. |
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Multi-level category menu allows the customer to navigate to the desired product via a category tree. Product categories and inventory items are linked to the online store from your accounting system. When you add a new product to your inventory, it will also appear on your website. Can handle over 50,000 product items.
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Quick add allows your customers to rapidly enter known product codes and quantities in a streamlined method without going through the catalogue tree. |
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Can't find what you're looking for allows your customers to request product and information that is not located within the online store or product catalogue via an eForm.
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Enable inventory for web. You can decide which inventory to import to your website and administer this within your accounting system. |
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Live stock levels can be shown to users in actual numbers or as indicator icons. Product quantity breaks can also be shown to the user.
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Live Stock Checks can be enabled when a user adds an item to cart. If the item is not in stock, user can be warned, prevented from purchasing, or allow the item to go on backorder. |
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Product Comments can be added to each item in the cart by the user to differentiate items in cart into departments, or send a message about this item to the administrator.
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Related Item Promotion: Items can be linked so that when one item is selected promotional related items will appear underneath for add-on sales. |
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Basket persistence means all shopping cart items are remembered and re-verified from last session.
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**Kitted items display: If your accounting system supports kits, the online store can display a kit made up of other products. A kit is displayed as an item and allocated a single price. Links to products within a kit can also be displayed on the product page. Stock for kits can be displayed on search listings and rules can be set e.g. if any component is out of stock, the entire kit shows zero stock. |
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Feature Promotional Areas for hot products, new release, while stocks last etc. You can create new promotional areas and select which items appear in these categories on the home page or set up a new web page for these.
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**Product Combinations Module allows products with multiple options to be simplified into combination selections. For example, if product x is available in seven different colours, and 5 different sizes, instead of listing 35 items each with a different item code, one item is listed and there will be a drop down list of the seven colours followed by a drop down list of the 5 possible sizes. When the user makes their selection, the correct item code is added to the cart. |
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Ordering Made Easy
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Personalised favourites enables customers to add items to a favourites list for quick retrieval.
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Personalised Shopping Lists: users can create their own shopping lists which can be used for regular ordering. High speed ordering is achieved as the webpage is not refeshed as each item is added to the shopping cart. Users can select to view thumbnail images or just item list text. | | |
Bookmarks: popular pages can be bookmarked for quick reference.
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**Purchaser manager hierarchy: Purchasing Officers are able to fill their baskets and submit orders. Upon the order completion, however, their order is submitted to their assigned Manager. This Manager is able to view, void or submit their Purchasing Officers orders, which are then submitted into your accounting system upon their submission. |
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Minimum Orders: You can add a surcharge to selected debtors if they order below the minimum order levels you set for them. You can also create a credit card payment surcharge.
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Account on hold: An automatic block/warning for overdue debtors when they log-in and submit an order. This can be set to block the user from ordering, or warn the user and allow the order to proceed. | | |
**Drop Shipment allows your customers to order / send directly to their customers from your warehouse. This allows your resellers to sell directly to their customers and invoice them with their own corporate logo.
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Multiple delivery addresses for larger customers. The user selects their required delivery address from a drop down table within their order checkout process. | | |
Online trading terms, conditions & privacy policy text templates are provided. You can choose to edit them or add your own specific terms as required. Checkout process may include a checkbox that user agrees to your terms and conditions before proceeding.
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Rules based freight calculator handles complex freight requirements. Set up and manage your own freight rules, which can be calculated from dimensions, weight, postcode, state, zone etc. | | |
**Credit card payment gateway services: Your website can accept and deposit credit card payments securely over the payment gateway into your eCommerce bank account.
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Confirmation emails can be sent automatically to your customer and system administrator after the order has been processed with a unique web-order number, which is also located on the picking slip. |
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Order History retains all online orders for each user. Users can go into their order history and view previous orders or import a previous order to the shopping cart for editing and ordering
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**Account Enquiry Module displays all account history information for that user on the online store. Users can view their transaction history including payments, credit notes, backorders and invoices. No need to fax copies of invoices. All overdue invoices are listed. |
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Easy Administration & Management
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Retail
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Wholesale
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Inventory Management: Add multiple images to items, long descriptions and attachments easily. Flag inventory for promotion.
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DIY content management system. Allows you to manage your own website content. Edit, Add or Remove web pages 24/7. Content managed areas and pages may include: Homepage, News, Promotions, Services, Projects, Portfolio, Contact Us eForms and much more. Content areas can be linked to your product catalogue. |
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Online statistics comprehensive management statistics which include online sales, orders and accounts by month, day and even time of the day, category and item performance, user performance, basket statistics and website statistics.
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This is a list of the main features of eSite Connect online ordering integrated with accounting. There are many more features not mentioned here. All features are included in the licence fees for each online store as indicated with the exception of **. Many of these features are configurable for your unique online store. Inquire at a free demonstration which features are right for your business. ** Indicates this feature is optional and may incur an extra cost.
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Combination Products | Online Statistics | Stock Indicators |
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