Sales Rep
Gain a Competitive Edge
A Live eCommerce Online Store will give your customers an unsurpassed level of service and the ability to trade with your company 24/7.
All organisation aspire to customer service excellence and an Online Store offers a unique selling proposition in this area. This in turn will give you an edge amongst your competitors who do not offer a comparable feature-rich eCommerce offering.
Make Your Customers Smile
Your Live eCommerce Online Store is packed with features and facilities that deliver amazing benefits for your customers, which in turn boosts customer satisfaction. Some of the most integral benefits are:- A streamlined interface that saves time.
- A shopping cart that lives forever.
- Compiling lists of items into useful shopping lists for quick reorder.
- Offering the ability to ordering 24/7.
- Checking account status and reprinting invoices etc.
Get Your Customers Working For You
Taking orders from customers is often part of the selling process however, customer dependency on this service often limit sales opportunities to each visit and consumes a lot of your valuable time.The Live eCommerce Online Store can post web orders against the customer's assigned sales representative, you can be assured that online sales are contributing to your sales targets without ever visiting the customer or filling out an order form.
Free Time For New Opportunities
By freeing up time as your customers do their ordering online, you will have more time for promoting and pursuing new opportunities. This in turn lifts sales targets and gives you and your peers a greater capacity to achieve better outcomes.
Repspace CRM: Free Your Mind
For businesses with thousands of products and customers, it can be a struggle keeping tabs of all the information about your customer base. Simple things like:
- When to send a follow up for a quote.
- Managing appointments.
- Sending product information.
- Following up a problem payment.
- Working through a list of new prospects.
- Responding to an account enquiry at the customer's premises.
The Live eCommerce Repspace CRM portal provides quoting and customer relationship management services for distribution businesses which ensure you never miss a beat. It tracks the information flow between you and your customers with unparalleled accuracy. Actions in the system cause follow up tasks and feeds tasks and documentation to relevant personnel.
Repspace CRM: Do Business Anywhere
Maintaining relationships and meeting with customers face-to-face is an integral part of a sales representatives role. This means lots of work out on the road requiring mobile access to the office.
Whilst small phones or PDA can assist, they are often to limited or difficult to read. Alternatively a laptop can be too big and bulky and difficult to carry around.
The Live eCommerce Repspace CRM portal is built for mobility and screen optimized for latest state-of-the-art wireless touch screen broadband tablet PCs. With no moving parts and 4 hrs of battery life, you can do business anywhere without the need to return to base.
Repspace CRM: Never Miss A Beat
The Live eCommerce Repspace CRM portal has task and calendar management facilities built in. Furthermore, the paging facility manages the communication flow between you and your peers including head office sales and administration. This means you will never miss a beat whilst you go about your daily activities.
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